Our custom software will indicate to you if your photo can be used and what sizes can be produced for you while maintaining a good quality quality. Our ZEROE DEFECTS process requires each employee at each work center to review the order for focus, color, resolution and also the quality requirements of that work center. This is to ensure that when you receive your order it will be of the good quality or better than your original photo. If there is an issue that cannot be resolved within 1 hour it requires our employees to notify management and send out a RED TAG EMAIL ALERT to all Department Heads. All RED TAG EMAIL ALERTS must be resolved within one hour. If the RED TAG cannot be resolved we will call you immediately and discuss any concerns we have with your photo or order. However if you ever have any concerns please feel free to call us to discuss them before we starts your order.

Yes, most individuals use digital cameras that take photos in a JPEG or TIFF format. This question is usually asked by semipro photographers and professional photographers that have manipulated or changed their photo, if you are one of them, then please try and send it to us in the size you would like to have it printed at. Type of files that we can work with are Jpeg, PSD, or PNG. If you have a format that you would like us to try and use please send it to with a comment about the format in our comments section.

Yes, we offer enhancement options on our WEB site. With our advanced site you can custom crop your own photo online while you select your Gallery Wrapped Canvas size. Our custom cropping tool allows you to crop to any particular size and or any part of your photo that you would like for your gallery wrapped canvas. If you are having any difficulty using our Cropping Tool or would like to discuss enhancing your purchase please call us @ 1-888-699-9997 or leave a comment in our comments section and we will reply within 24hrs. If you feel your needs require extensive enhancements, you can request phone consultation. There is $15 charge for this service, on your order form. If we are able meet your needs and you place an order the $15.00 consultation fee will be applied to your purchase as a credit.

Yes, you can prepare and crop your image before submitting it to us, please be sure to send your final image size @ Its highest resolution (PPI). We prefer receiving your photo in a Photoshop PSD file. If you can’t send it in that file type please tell us what profile and file type you will be sending. If you do not understand this request, just send us the photo and we will call you if we have any concerns.

Our unique process will expand your photo automatically when you choose Image Wrapped Edge. If you would like a certain part of the image used, then our unique cropping tool can be used to accommodate you. Our unique Online Photo processing takes all the guessing out of how your Photo will look on your Canvas. You will see what your Gallery Wrapped Canvas will look like right in front of you on your computer screen as you select your options. If you have any questions you can use our comments section when you place an order and we will reply with in 24 hrs or less.

We can not speak for your monitor and or its operating quality. Every monitor screen shows images in their own profile that will vary slightly due to electronic noise and the last time it was colored profiled. If you generally feel that you are satisfied with its color, focus, and resolution it should be fine. Please keep in mind that our ZERO DEFECTS program requires each employee at each work center to review the order for focus, color, resolution, content, layout, and also the quality requirements of that work center. This is to ensure that when you receive your order it will be of the good quality or better than your original photo. If there is an issue that cannot be resolved within 1 hour it requires our employees to notify management and send out a RED TAG EMAIL ALERT to all Department Heads. All RED TAG EMAIL ALERTS must be resolved within one hour. If the RED TAG EMAIL ALERT cannot be resolved we will call you ommediately and discuss any concerns we have with your photo or order.

When you view your photo on our web site please look for minor changes that you would like done on red eye and a blemish. However if you ever have any concerns please feel free to call us to discuss them at anytime.

A proof of your canvas print can be made and sent to you via email for your approval. It will be a fine example of your print for content, resolution, layout, andappearance. The color would be a sample but because of electronic variances caused by electrical noise, differences in monitor settings, computers transferring information over the servers which could experience noise and electrical variances with your power company can create color variables. Our web site will give you a good sample when you upload your photo to it. If you have any questions please use are comments section and we will review and answer your questions. If you still feel you would like a proof the charge will be $7.00.

Your canvas piece has been printed with the latest state of the art inkjet printer; it uses all archival inks which will maintain their brilliance for over 95 years. We also coat it with an additional ECO friendly water based coating to enhance the protection from UV rays and abrasion from household contaminates. If you would like a gloss coating please request in comments section. It should be noted that all our inkjet canvas is sold with the intention of interior display only.

Your canvas order will ship out within 5 business days from receipt and or release of your order for printing.

Example #1: If we receive your order on Monday it will ship no later then the following Monday or sooner.

Example #2: If we receive your order on a Wednesday it will ship no later then the following Wednesday or sooner.

Yes, we will do our best to meet your request, but the success of this request greatly depends on our current workload. We will strive to accommodate your needs and will inform you of the status of your request. This service does not include Air Shipping.

Yes, but there are many factors that can effect the success of this request. We will do our best to meet all your expectations and needs but all request have to be taken on a per order review basis.

Example: If you release the order before 10:00 AM EST on a Monday it will be shipped that same day and delivered to you the next day (Bus. Day)

Example: If you release it after 10:00 AM EST on a Monday it will be shipped Tuesday by AIR and arrive on Wednesday.

Example: If you release it after 10:00 AM EST on a Wednesday it will be shipped on Thursday and arrive on Friday.

Your gallery wrapped canvas piece will have corner guards affixed to all 4 corners. It will be carefully fastened to an anti crush barrier and packaged in a 200 lb test carton so that it is not damaged during shipping. All packaging material is made with 40% recycled materials.

Despite all our efforts and attentiveness to our packaging design there still is the possibility of a package being damaged in shipping. All orders leaving our facility will be insured for replacement only. When your canvas piece is delivered please review the condition of your package. If you see any damage to the package please take a photo before opening it. Then open it and inspect your canvas piece. If it is damaged please take a photo of interior packaging and the damage to your piece. Save all packaging material and your canvas piece and notify UPS within 24 hours. After you call UPS please call us and send us your photos of the damage so that we may be aware of the issue and help in expediting a replacement order.

UPS will deliver your order. There will be a flat rate for all orders regardless of the size, weight, or quantity of the canvas items that are ordered. If you need your order sooner you may also choose to have a ONE DAY PRIORITY DELIVERY. If your priority order is approved we will ship it within 24 hours of approval. It is your responsibility to make sure that UPS offers air shipments to your address.

Standard UPS Ground Shipping:

East Coast: 1-3 days
Midwest: 2-4 days
West Coast: 3-5 days

No hassle fixed cost shipping and handling charges

For territories within the US 48 contiguous states:

Ground — $13.75
OR
1 DAY PRIORITY DELIVERY — $46.75

Yes, when your order is shipped, you will receive an email with UPS tracking information.

We strongly recommend you request a signature when delivered. We know you will be anxious to see your canvas art and you do not need a shipping service driver (deliverymen) make a poor decision and leave the package in harms way.

We want you to be 100% satisfied. So we give a100% satisfaction guaranteed. We use the best materials and all our employees are trained in our ZERO DEFECT process. Your canvas piece will go through five process steps. The Graphic Artist processes your digital file in Adobe Photo shop, Inkjet Technician will prep and print your canvas piece, our framers will assemble the frame, stretchers will mount and stretch the canvas over the frame and our packers will pack and ship your canvas piece. At each of the operations your piece is 100% inspected for color, focus, overall image quality, frame size, quality of stretcher bars, tension on stretched canvas, corner tightness, packaging, and carton quality. Each canvas piece will have a Process Certification Slip in the carton, please keep this until you have reviewed your canvas piece and it meets your satisfaction. As you can see we go through a rigorous effort to assure you that you will receive a high quality canvas piece. If you are unhappy with the workmanship of your canvas piece, please contact us within 3 days of receipt @ 1-888-690-9997 or email us at service@printmyphotooncanvas.com so that we can resolve the problem as quickly as possible. If your canvas art is returned to us we will immediately start your new canvas art when it arrives. We will do our best to make your purchase a rewarding one that will give you, your family and friends many memories for years to come.

It is a 1 year guarantee for workmanship and materials. You can return your canvas piece for any of the following reasons sagging, fading, yellowing, warping frame, peeling, or cracking. If you have any of these issues send us an email with a photo attached for our review. We will answer your email within 5 working days

As a valued customer, we want to make sure that your Personal Identifiable Information (PII) is protected. We will not share or sell any of your information with any other person, and or entity. All Personal Identifiable Information (PII) is kept on our SSL-Certified secure server. We are committed to making sure that your information is kept confidential in accordance with our Privacy Policy. Bank of America processes all credit card information on their SSL-Certified server. Please note our Privacy Policy is periodically updated on our website for your viewing.

Yes, will change or update them at any time we feel it is necessary. Print My Photo On Canvas has gone to great efforts to provide our customers with all the information that we feel is pertinent to their satisfaction and knowledge that their order, and privacy are of our utmost priority. We take great pride in telling you that any information you have given us will be kept private and under the strictest security. Our Statement to you is simple "We will not sell and or swap any information that you give us." Learn More

The Federal Copyright Act of 1976 protects photographs by copyright from the moment in which they are created. The intentions of the automatic copyright was to assure all professionals that their right to make a living from their work was protected. Therefore the photographer does have full ownership of the copyrights to his images. Print My Photo On Canvas will do its best not to process any orders which are clearly identified with copyright markings. Learn More

Print My Photo On Canvas has provided a brief review of copyrights. The copyright laws are complex and many. We feel we have notified the customer that he is fully responsible to send us copyright free photo’s and or have secured the necessary permission, releases and or licenses for the use of a copyrighted photo being requested to be printed on canvas by Print My Photo On Canvas. Print My Photo On Canvas will do its best not to process any orders which are identified with copyright markings. However the customer is totally responsible for any photos uploaded by them to our WEB site to be printed. Print My Photo On Canvas can not be held responsible and or liable for the images that are being requested to be reproduced in our customers orders. It is solely the responsibility of our customers to obtain the proper permission from the photographer, creator and or owner of the copyright. The customer will be responsible for any financial reimbursement to the copyright holder if the customer fails to have the correct copyright permission from the copyright owner. Learn More